CHICAGO – Two separate delivery robots crashed into Chicago bus shelters over the last three days and one of them was captured on video trying to move through shattered glass.
The backstory:
On Sunday, Jason Peterson filmed the aftermath of the crash at the CTA Grand and Racine bus shelter along Racine Avenue in West Town.
The video shows the delivery robot named “Nasir” surrounded by broken glass after the shelter’s wall shattered. Pieces of glass also fell on top of the robot as it moves back and forth, apparently struggling to navigate through the debris.
The robot eventually came to a stop.
On Tuesday, a user on X posted another video that shows a Coco delivery robot after breaking the glass of the bus shelter at North Avenue and Larrabee Street in Old Town.
What they’re saying:
Peterson shared his viral video on TikTok. He joked in his caption that the “crime rate in Chicago is out of control.”
In separate statements, both companies responded to the incidents with their delivery robots.
Serve Robotics
“We’re aware of the incident involving one of our robots in Chicago. No injuries were reported, our team responded quickly to clean up, and we’re reviewing what happened to make improvements. We have also been in contact with local stakeholders and are committed to addressing any concerns directly. We take this matter very seriously.”
Coco
“We’re aware of an incident yesterday in Chicago involving our robot. We take this seriously, and it is not representative of our typical operations.
“Across more than one million miles of deliveries, this is the first time one of our robots has collided with a structure like this. Our robots operate at a top speed of about 5 miles per hour, and safety is a top priority in how we design and monitor our systems.
“Our team responded immediately, retrieved the robot, and cleared the area. We’re grateful no one was hurt. We’ve reached out to the company that owns the shelter and are taking full responsibility for the cost of repair.
“We’ve also launched an internal investigation into how this occurred. While this appears to be a rare, isolated event, we are committed to learning from it and ensuring it does not happen again.”
The Source: The information in this story came from Jason Peterson via Storyful and a user on X.
