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Reporting to the Front of House Manager, the Front of House Lead’s key responsibilities are to supervise our volunteer usher team and attend to patron needs as they are visiting our theatre, while providing the highest level of customer service that Theatre Calgary patrons have come to expect.Theatre Calgary is seeking 1-2 part-time FOH Leads to join our team.DUTIES & RESPONSIBILITIES– Act as a point of contact for patron needs or concerns, resolving where possible and escalating to the Front of House Manager where appropriate in a manner that is not only respectful, but which reflects the highest customer service…

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