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Hotel Guest Satisfaction Reaches New Highs As Service Investments Pay Off and AI Begins Reshaping Hotel Discovery

In Brief: Hotel guest satisfaction in North America has reached its highest level in years, with improvements recorded across every major aspect of the guest experience. At the same time, new J.D. Power research suggests artificial intelligence is beginning to influence how travelers discover and evaluate hotels, signaling another shift in the industry’s competitive landscape. The Ritz-Carlton took the top spot in the luxury segment for the second consecutive year. Pictured The Ritz-Carlton, Lake Tahoe – Image Credit AXIS Architecture + Design    By HNR News Staff ReporterHotel guest satisfaction in North America has reached its highest level in years, with…

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